All keys are lost
A replacement can often be cut and programmed at the vehicle without an original key, with old keys removed from the system where supported.
Matt Ladds is the auto locksmith who comes to your vehicle in Reading and across Berkshire for car key replacement, programming, emergency vehicle entry and fault diagnosis.
Locked out, lost your only key, or dealing with a key that will not turn or start the vehicle? Matt attends homes, workplaces and roadside locations across Reading and Berkshire with mobile cutting, programming and diagnostic equipment. You speak directly to the person doing the work, and the job is quoted before he sets off.
Quick quote from Matt
Leave your name, number, postcode and registration, and Matt calls back with a price before he sets off.
An auto locksmith call out is rarely just “cut a key.” The first job is to identify whether the problem is the key, the lock, the ignition, the steering lock or the immobiliser, then choose the safest and most cost effective way to get the vehicle working again.
A replacement can often be cut and programmed at the vehicle without an original key, with old keys removed from the system where supported.
Non destructive entry techniques are used to regain access without drilling or damaging the vehicle whenever possible.
The fault may be in the key blade, ignition barrel or electronic steering lock. Proper diagnosis prevents unnecessary parts replacement.
Key recognition, transponder, immobiliser and module faults can look similar. Diagnostic equipment helps identify the actual cause, and a weak fob battery is ruled out first, the most common reason for a car key fob not working.
Share the make, model, year, location and what the vehicle is doing. Matt can usually narrow down the likely service before attending.
The price is agreed before the call out. There is no separate fee simply for turning up, and any uncertainty is explained honestly.
Matt brings cutting, programming and diagnostic equipment to your home, workplace or roadside and tests everything before leaving.
Matt started in the motor trade in 2003 as a vehicle technician, working with diagnostics, ECUs and control modules before specialising in vehicle keys and locks. That experience matters because modern key faults are often electronic as well as mechanical.
A key may be physically fine but fail to communicate with the immobiliser. A vehicle that will not start may have an electronic steering lock fault rather than a damaged key. A replacement remote may need programming, coding and final testing, not merely a new case or battery.
Each service has its own specialist page, but many real call outs overlap. A lost key job may involve entry, cutting, programming and immobiliser work during the same visit.
New remote, smart and transponder keys cut and programmed on site for many cars and vans.
Learn moreAll keys lost? A working replacement can often be produced at the vehicle without the original.
Learn moreHave a backup cut and programmed while the existing key still works, before a failure becomes urgent.
Learn moreRemote, smart and transponder keys matched to the vehicle and tested for locking and starting.
Learn moreAccurate standard and laser cut blades produced with mobile cutting equipment.
Learn moreFaulty buttons, cases, batteries and remote problems diagnosed before recommending replacement.
Learn moreSnapped key pieces removed carefully from the ignition or door lock, with a replacement made if needed.
Learn moreNon destructive entry when keys are inside the vehicle, followed by spare key advice where useful.
Learn moreUrgent lockouts, lost keys and key faults attended across Reading and Berkshire, day or night.
Learn moreMechanical and electronic ignition or steering lock faults diagnosed and repaired where supported.
Learn moreReplacement, spare and programmed keys for commercial vans from many major manufacturers.
Learn moreKey recognition and module faults checked on site before parts or keys are replaced unnecessarily.
Learn moreThese are genuine examples of the work behind the service pages, not stock images or generic claims.
Škoda Enyaq 2023After the bag and key of the customer were stolen, Matt fitted a new lock set, supplied two fobs, programmed them with Škoda ODIS and removed the stolen key from the vehicle. It required full car key replacement and security work, not only a new blade.
Volkswagen BeetleThe ignition would not switch off and the key would not release. Matt diagnosed the steering lock and replaced the unit from van stock. Similar symptoms may need specialist ignition and steering lock repair.
Mercedes B ClassMatt used the data of the vehicle itself to program a steering lock emulator and restore the ignition, avoiding a full unit replacement. It shows why proper immobiliser and key system diagnosis matters.

Key Genie is run by Matthew “Matt” Ladds, not by a call centre or a national lead network. When you call, you can explain the exact problem directly to the locksmith who will attend.
The earlier work of Matt as a vehicle technician means he is comfortable around diagnostics, control modules and vehicle security systems. That is particularly useful for modern smart keys, immobiliser faults, steering locks and vehicles that do not recognise a programmed key.
He specialises in VW Group, BMW and Ford vehicles, while covering most other makes and models, including commercial vans. Every job is assessed on the actual vehicle rather than treated as a one size fits all key cutting task.
Auto locksmiths in Reading usually charge 80 to 150 pounds for a basic key, 150 to 250 pounds for a transponder key and 200 to 400 pounds or more for a smart key, with the price agreed before attending.
| Key or job | Typical price in Reading | What changes the price |
|---|---|---|
| Basic key cut and coded | 80 to 150 pounds | Blade type and whether a working key is present |
| Transponder key | 150 to 250 pounds | Chip type, programming method and model year |
| Remote key fob or smart key | 200 to 400 pounds or more | Make, security system and whether all keys are lost |
| Car opened with the keys locked inside | From 60 pounds in the daytime | Time of day, lock type and whether the keys are in the boot |
There is no honest single price for every vehicle. A basic spare key, an all keys lost smart key and an electronic steering lock fault require different equipment, time and parts. Matt asks a few questions first so the quote reflects the actual job. Replacement car key cost across the UK follows the same three bands, with all keys lost jobs and premium makes at the top of each band.
Request a QuoteThe security system and programming method vary by manufacturer, model and production year.
A spare key, total key loss, remote fault, lockout and immobiliser issue are different jobs.
Blade, remote, smart key, lock, steering unit or module requirements affect the final quote.
Matt attends homes, workplaces, car parks and roadside locations. The homepage covers Reading, while the Berkshire hub links to the complete list of suburbs and surrounding towns.
View all Berkshire areasCustomers regularly mention clear communication, punctual attendance, technical knowledge and getting back on the road without a dealership visit.
EXCELLENT
Based on 128 reviews
Posted on Google![]()
AJ Willis-BaxterTrustindex verifies that the original source of the review is Google.
Very quick response. Booked in the evening for the following afternoon. Friendly and approachable, good quality work and happy to show and exain what he did as he did it. Would definitely recommend.Posted on Google![]()
Tithi DaniTrustindex verifies that the original source of the review is Google.
Matt is brilliant, skilled at his job, and quick to help. I called him to unlock my car, and he arrived within 5 minutes. I was having a very tough time. He unlocked the car within 10 minutes and saved me time.Posted on Google![]()
Owen AllawayTrustindex verifies that the original source of the review is Google.
Had matt come out to cut and code me a new key as i had lost mine, he managed to do it quickly and got me out of a bad situation! Would recommendPosted on Google![]()
Richard AingeTrustindex verifies that the original source of the review is Google.
Great service to the door, came and helped do a new key for my fathers car on the weekend aswellPosted on Google![]()
Nick ThomasTrustindex verifies that the original source of the review is Google.
Would definitely highly recommend , Key Genie to carry out any work you require, friendly, polite, and professional service.Posted on Google![]()
ChrisTrustindex verifies that the original source of the review is Google.
Great guy...great service...great price Knows his trade inside and out....quick work Same day replacement replacement of a 2nd lost key fob. Smooth as silk fit Highly recommendPosted on Google![]()
Pierre BrocasTrustindex verifies that the original source of the review is Google.
Great service came next day to sort out the key. Very competitive price and pleasant chap to deal with. No hesitation recommending.Posted on Google![]()
Chris BeauchampTrustindex verifies that the original source of the review is Google.
Really informative about my options, nice manners. Went the extra mile by making sure that my radio was working before leaving (had to disconnect the battery) would recommend them and would use them again.Posted on Google![]()
Christopher TaylorTrustindex verifies that the original source of the review is Google.
Great communication,very knowledgeable...got me moving when in a tight spot. Grrat service, will use again.ThanksPosted on Google![]()
Rozina HussainTrustindex verifies that the original source of the review is Google.
I recently used Key Genie to have the ignition barrel replaced on my Vauxhall Corsa. Matt also supplied and programmed an additional key for me. Matt was friendly, professional and very knowledgeable. He got everything sorted quickly and efficiently, and made the whole process easy and stress-free. I’m really pleased with the service and my car is now working perfectly. I would definitely recommend Matt at Key Genie to anyone needing help with their car keys or ignition. Excellent service from start to finish!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Tell Matt what your vehicle is doing
Include the vehicle make, model, year, your location and whether you have any working keys. This helps Matt identify the likely service, check availability and provide a clearer quote before attending.
Send your vehicle details
Share the make, model, year, location and what the key or vehicle is doing. Matt will review it and contact you directly.
Your details are used only to respond to this enquiry. For an urgent lockout, call 0118 469 3408.